Complete Interior Restorations, Inc.

K Jackson 3 years ago

Drove 4 hours there and left our car with them for two weeks after they assured us they could fix it. They did not fix it and even caused further damage. I don't know if someone tried to break into the car or they locked the key inside and had to break in themselves. They completely destroyed the driver side window functionality and now we can't find the part anywhere to fix it. They did give some of the money back because they knew they messed up, but I wanted to share the experience.

Wellington O. 5 years ago

This establishment is nothing short of phenomenal! To make a long story short, I acquired some interior upgrades for my vehicle. Rather than send it off to Gary (which is what I should've done in the first place) for installment, a trusted neighbor and certified mechanic insisted on completing the job and saving me tons of money and headache.... Sounds wonderful until you learn the hard way that just because someone is great under the hood, it doesn't necessarily equate the same skill level elsewhere. Just when we thought we were making progress, we took one step forward and a giant leap backward. That old adage of measuring twice and cutting once did not hold up well here. I was in a pretty big dilemma. I kept thinking back about a prior vehicle that Gary completed for me with flawless work. Why the heck didn't I just take it there to begin with? Well... Bent metal components, hacked leather and stripped special order bolts.... I was at my wit's end and thoroughly frustrated with the mechanic and situation. I called on the one person I knew I could trust, Gary Smith of Complete Interior Restoration. "This is what happens when you have someone do something that they are not quali

Kimberly LeJeune 6 years ago

Great Small Local Father and Son company! Fixed a friend's hardtop convertible top within 30 minutes and charged a 1/4 of what the dealership would have. #SupportALocalCompany

NSA Redacted Edited 7 years ago

Estimated time for the job, once the carpet sets were delivered, was two to three weeks. It took SEVEN weeks! Did not answer emails or phone call inquires about repeated delays. NO warning about $5,250 charge on top of $5,000 charge for other interior work. The new convertible top and custom console are nice. But the unplanned, unapproved $5,250 charge for ratty, sloppy, amateur carpet install is beyond unacceptable. See images attached and decide if this work is worth more than $5k and the waste another $1,600 I spent on custom interior and trunk carpet sets.

Gtr Play 10 years ago

I own a 2005 Porsche Boxster and the top was not closing correctly. While at Porsche picking up a part I called the folks at Complete Interior and asked they were busy. They said they were but if I wanted to bring the car by they would take a look. Upon getting there Gary the owner reviewed the top and told me they could have the top fixed within two hours. I asked if there was a restaurant near by so I could get some lunch while the car was getting fixed. They suggested a place and were nice enough to drive me there and pick me up. Needless to say, the car was completed within the two hours and is working flawlessly. These guys are the folks Porsche use when their customers have issues with their tops. Thanks Gary and the rest of the team.